Gentle transportation of the goods

The safety of furniture products during transportation is ensured due to proper packaging and professional organization of transportation.

We control that the factories of our suppliers, in accordance with the Convention on International Transport, prepare the goods for transportation properly, ensuring its safety and security. At the stage of shipment of the finished order from the factory, we agree on the packaging required for the international transportation of furniture — cardboard, pallets. For additional packaging of expensive and fragile furniture (wood, marble, glass, etc.), wooden crates are ordered from the factory. Factories, when possible, provide our managers with materials about shipment: photos of furniture before packing, photos of packaging, photos of a loaded vehicle. In some cases, the presence of a surveyor (an agent of an insurance company) at the loading is discussed.

Our logistics department is constantly working to improve transportation. To reduce the cost of delivery, schemes for the consolidation of several orders are being developed, however, in order to preserve the most expensive pieces of furniture, a separate transport is ordered. From the side of the carrier, we also receive photos from unloading at the consolidation warehouse and from the loading of groupage cargo to Moscow. Our colleagues in the warehouse carefully document everything.

For the careful transportation of cargo, a high level of technical equipment of the transport company is required, therefore, we select only professional and well-recommended companies for cooperation. Accurate planning of transportation at all stages from the factory to the customer’s office, as well as cooperation with reliable carriers, guarantee to us another important condition for the transportation of orders — the obligatory fulfillment of the delivery time.